Compliance
Achieving Excellence with Integrity
At Northampton Manor Nursing and Rehabilitation Center, providing top notch service with integrity is our number one priority. Our comprehensive ethics and compliance program provide a foundation for delivering excellent service at the highest level of professional, ethical and legal standards through:
• Ongoing education to staff, associates and patients/residents
• Clearly defined standards of conduct
• Detailed policy and procedure
• Experienced leadership
• Ongoing auditing and monitoring
• Timely and honest communication
• 24/7 availability to accept reports of concerns
• Immediate review and response to concerns
To assist in providing the highest quality of care in the most professional and ethical manner possible our leadership team and staff are empowered to resolve all concerns completely and immediately where and when they arise.
If your concerns are not fully resolved by working in partnership with the facility care team, Director of Nurses or facility Administrator please do not hesitate to report your concerns to our Ethics and Compliance Hotline at 800-255-4730.
InTouch With Compliance
The hotline accepts reports 24 hours a day, 7 days a week with concerns of any nature including those related to quality of care, customer service, integrity of business practices and patient/resident billing. At Northampton Manor Nursing and Rehabilitation Center we want to give you peace of mind by pledging to do the right thing for you and your loved ones at all times.
Planned admissions are accepted
24 hours a day, 7 days a week, including holidays.
Admissions
Call us today to set up a tour
301-662-8700
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